What MAEVE AI does
Six main features, one goal: more of your website conversations ending in a booking or a sale.
Hard to trick, hard to break into
Some visitors will try to manipulate your chatbot. MAEVE's architecture blocks prompt injection and jailbreak attempts, so the bot only says what your business actually supports.
- Jailbreak-proof architecture prevents prompt injection attacks
- End-to-end encryption for all customer data
- SOC 2 Type II certified and GDPR compliant
- Regular security audits and penetration testing
It reads the page before it answers
A visitor browsing wireless headphones gets answers about wireless headphones. MAEVE knows which page the customer is on and answers accordingly.
- Automatically detects the current page and section
- References specific products, services, or content on the page
- Guides users through multi-step processes
- Answers instantly with information relevant to that page
Booking without the back-and-forth
Customers book through the chat instead of calling or filling in a form. Built for medical practices, salons, consulting firms, and other service businesses.
- Book with specific team members, doctors, or specialists
- Integrates with Google Calendar, Outlook, and popular booking systems
- Automatic email and SMS reminders reduce no-shows
- Handles rescheduling and cancellations automatically
Appointment Request
Recommended for You
Recommendations while people chat
MAEVE pays attention to what customers ask and look at, then suggests products from your store that fit. Cross-sells go up, and so does average order value.
- Understands customer needs from natural conversation
- Suggests complementary products and bundles
- Learns from successful conversations to improve recommendations
- Adds items to the cart in one click
A bot that sounds like you
Set the tone and response style, and MAEVE talks the way your brand talks. The sample replies below show the same shipping question answered three ways.
"Hey there! Sure, we ship worldwide! Most orders arrive in 5-7 business days. Need tracking? Just ask!"
"Thank you for your inquiry. We offer international shipping to over 150 countries. Standard delivery typically takes 5-7 business days, while express shipping is available for 2-3 day delivery. All shipments include full tracking capabilities and insurance coverage."
"Absolutely! We ship globally and it usually takes about 5-7 days. You'll get a tracking number once it ships so you can follow along. Anything else you'd like to know?"
Training Dashboard
Q: "Do you offer student discounts?"
A: "Yes, we offer 20% off for students..."
Q: "What's your return policy?"
A: "We offer 30-day returns on all items..."
You're the teacher
Read what MAEVE said, approve the good answers, correct the bad ones. It learns from your feedback instead of repeating the same mistake.
- Review every conversation in one dashboard
- Approve good responses and correct mistakes
- Track performance metrics and customer satisfaction
- Export conversation data any time
Plus the extras
Not the headline features, but you'd miss them
Knowledge Base Upload
Upload PDFs, docs, and files. MAEVE learns your entire knowledge base.
Works in their language
Answers in your customer's own language, detected automatically. 95+ languages supported.
Instant Responses
Answers come back in under a second. Customers don't wait.
Mobile Optimized
Built mobile-first, so the widget works the same on a phone as on a desktop.
CRM Integration
Sync with Salesforce, HubSpot, and popular CRM platforms.
Advanced Analytics
See what customers ask, where the bot struggles, and how well it's doing.